EditCreate an account
Click on “Create Account” on the left nav bar.
 Create account |
To create or edit an entry you will need to have an account. Fill in the blanks and you are almost ready to go! In addition, you
must have a State of California email address to add information the wiki.
 Create a new account |
You will need to verify your email address before you can start adding to the wiki. Follow the directions in the email you receive explaining the verification process.
Here is an example of the email you will receive:
Hi xxxx and welcome to State of California Best Practices!
You must activate your new State of California Best Practices Account within 24 hours, following the link below.
http://bestpractices.ca.gov/Login.aspx?Activate=2C69B878E770A578B43669EEAE068B
If you have any trouble, please contact us at our Email address, abcd@scsa.ca.gov .
Thank you.
Best regards,
The State of California Best Practices Team.
EditRecommended Format for your Entry
- Choose the category you think would be the best for your best practice:
- Customer Service
- For example:
- Customer relationship management
- Creating a service culture
- Measuring results
- Green California
- For example:
- Building management
- Environmentally preferred purchasing
- Recycling
- Human Resources
- For example:
- Succession planning
- Training
- Workforce management
- Information Technology
- For example:
- Accessible web pages
- Business applications
- Systems design
- It is okay to put a best practice in more than one category if content is applicable to several categories. For example, IT succession planning might be added in both the Human Resources and Information Technology Best Practice categories.
- Write your entry
- Include as much of the following information as you think would be helpful
- Your Contact Information:
- Name
- E-Mail
- Department or Agency
- Idea/initiative Name
- Goal (What did you want to achieve?)
- Short Description (include implementation time, resources)
- Results (What were the outcomes? Benefits?)
- Lessons learned/I Wish I Had…
- Enhance your entry
- If there are online documents that have been developed or created, add external links to them in your best practice entry.
- Add external links to sites that are related, if applicable.
- Include links to other wiki entries within the site.
See a sample entry.
EditCreate a new entry
Select the category into which your best practice fits. Click the edit button for that category. For example, if you wanted to add a new best practice in the Green California category, you would click “Green California,” which opens the Green California category.
 Edit this page |
Click on “edit this page.”
 Edit page |
Insert the title of your best practice surrounded by double brackets: [[Your best practice]]. Click “Save Item.”
The title of your entry will appear in the index in red. Click on your entry.
 Click your entry |
On this screen, press “create the page.” You must be logged in to create a page!
 Create the page |
On the new screen type the title of your page in the “Page Title” box. The title should be the same as the title you used to create the page.
 Page title |
Enter the text of your new best practice in the space provided. Editing help is available on the
wiki page editing site.
 Create page |
Preview your page before you continue. If you are done entering your information and the page is ready to post, click “Save Item.” If you would like to make edits to the page, click “Save & Continue.” If would like to start over, click “Cancel.”
If you click “Save” your entry will be saved and you will be returned to the opening page of the wiki.
EditComment on an entry
If you wish to comment on a best practices entry, click on “discuss.” Enter your comments or questions.
 Discuss |
Click on “post a message.”
 Post a message |
Enter your comment or question. Make sure to enter a subject.
 Post a message |
Preview your message before you post it. Once you are satisfied with your message, click on “send.”
EditAdd or edit information on your own entry
To add info or edit, click on the best practice entry you wish to edit. Then click on “Edit this Page.”
 Edit this page |
This window opens up. The editing menu is located across the top of the text to be edited.
 Edit page |
After you finish editing the page, you can preview the page, save and continue to edit, or save the page. You can also cancel your changes.